Thank you for using Gpark!
At Gpark development team, we are committed to respecting your privacy. This policy is designed to help you understand how we collect, use, and share information that we collect through the Gpark mobile application and other services we operate.
Because we're a pure technical company, some of the concepts below are a little technical and can be confusing, but we've tried our best to explain things simply and transparently.
We collect technical information when you use our Services
When you use any mobile application or other internet service, certain internet and electronic network activity information gets created and logged automatically. This is also true when you use Gpark mobile app. Here are some of the types of information we collect:
- Internet or other electronic network activity information, such as information about your interactions with our Services. This includes information about the content you view, the time you spend viewing the content, and the features you access on the Services that we collect using cookies, pixels, and other technologies;
- Identifiers, such as your Internet Protocol (IP) address, device identifiers (including the manufacturer and model), and Media Access Control (MAC) address;
- Geolocation data, such as where you are located when you use our Services . Gpark app may use your location even when it isn’t open, which can decrease battery life.
- Standard server log data, such as your application version number, mobile device type (Phone or Tablet), screen resolution, operating system (IOS or Android), browser type and version, and the date and time of your visit.
We may also aggregate or de-identify the information described above. Aggregated or de-identified data is not subject to this policy.
How we use your information
We collect and use your information so that we can operate effectively and provide you with the best experience when you use our app and/or web products. We also use the information we collect for the following purposes:
- Fulfillment of smart parking space navigation to the user of the app such as monitoring the position of the user in correlation with the position of the smart parking available spaces; providing directions to the user in order to be navigated at an available smart parking space location;
- Customer support, such as notifying you of any changes to our services; responding to your inquiries via email, phone, writing, or social media; investigating and addressing concerns raised by you; and monitoring and improving our customer support responses;
- Improving our services, such as conducting data analysis and audits; developing new products and services; enhancing our websites and mobile apps to improve our services; identifying usage trends and visiting patterns; conducting customer satisfaction, market research, and quality assurance surveys; determining the effectiveness of our promotions; meeting contractual obligations;
- Marketing and promotions, such as sending you emails and messages about news and new promotions, features, products and services, and content; providing you with relevant advertising on and off our services; and administering your participation in contests, sweepstakes and promotions; and
- Legal proceedings and requirements, such as investigating or addressing claims or disputes relating to your use of our services; or as otherwise allowed by applicable law; or as requested by regulators, government entities, and official inquiries.
Where we store your information
We process and store personal information inside and outside of Greece, including in countries that have privacy protections that may be less stringent than your jurisdiction.
How we secure your information
Although we take steps to safeguard personal information, no practices are 100% secure, and we do not guarantee the security of your information.
How we make changes to this policy
We may change this policy from time to time, and if we do, we’ll post any changes on this page. If you continue to use Gpark after those changes are in effect, you agree to the new policy. If the changes are significant, we may provide a more prominent notice or get your consent, as required by law.